There are lots of organisations that offer information and guidance to support the housing sector or support tenants to be more involved or develop their skills. See below a list of these organisations and the services that they provide.

Advice and Information

Association of Retained Council Housing - Works on behalf of local authorities who own and manage their properties

Care Quality Commission - Checks whether hospitals, care homes and care services are meeting national standards

Chartered Institute of Housing - Provides advice, support and knowledge about housing

Citizens Advice - Provides advice and support on people’s rights and responsibilities

Confederation of Co-operative Housing - Promote and represents the interest of Housing Co-ops

Department of Communities and Local Government - Works to move decision-making power from central to local government

Equality and Human Rights Commission - Promotes and monitors human rights and protects and enforces equality

Homes and Communities Agency – The social housing regulator for England

Leasehold Advisory Service - Provides free advice on the law affecting residential leasehold property

Local Government Association – Works with councils to support, promote and improve local government

National Federation of ALMO’s - Provides information on all aspects of arms length management organisations

National Federation of Tenant Management Organisations - Represents Tenant Management Co-ops

National Housing Federation - Represents the work of housing associations and campaigns for better housing

National Tenant Organisations – Joint research work by TPAS, CCH, NFTMO, TAROE

Sitra – Champions excellence in housing, care and support

Social Landlords Crime and Nuisance Group -  Provides advice and guidance relating to anti-social behaviour

Tenants and Residents of England - Represents the interests of social housing tenants and residents

Tpas - England’s leading tenant engagement experts, provide an advice service for member organisations


Housing Ombudsman - Dispute resolution service for landlords and tenants

Local Government Ombudsman - Looks at complaints about councils


Big Lottery Fund -  Awards lottery money to community groups and projects

Cash Online - Provides advice on financial matters for voluntary groups

Charities Aid Foundation - Produces advisory leaflets and books

Charity Commission - Publishes leaflets on all matters affecting charities

Community Matters - Promotes and supports the activities of community associations and organisations

Directory of Social Change - Provides information and training services to voluntary organisations

Everyclick - Set up your own page and raise money for charity

Fit4Funding - Provides training and support on all aspects of fundraising and commissioning

Housing Associations Charitable Trust - Produces a fundraising information and initiatives pack for committee members

Just Giving - Set up a fundraising page, collect donations and promote a fundraising campaign

National Association for Voluntary and Community Action - Provides advice and information for voluntary sector groups

Getting Involved

Community rights - Explains the four community rights - Search for volunteering opportunities in the UK

I volunteer - Social networking site where you can meet other volunteers and find out about volunteering projects

Locality – Runs a range of community projects

National Council for Voluntary Organisations - Championing volunteering and civil society

Tpas - England’s leading tenant engagement experts.

V-inspired - Connects young people (14-25) with volunteering opportunities

Volunteer England - Provides information on volunteering, good practice and a search facility for local volunteer centres

Social Media

Facebook – Social utility that connects people with friends and others who work, study and live around them

Flickr – Online photo storage website

LinkedIn – Networking site for people in professional occupations

Twitter - Social networking and microblogging service

Tweetdeck – An application which allows you to manage multiple Twitter and Facebook pages

Ustream – Create a live video stream from an event

YouTube – Site where you can upload and share videos

Getting Online

Tier1 – Get access to low cost computer equipment

Digitalunite – Providing information and training to help people get online and use technology


Trafford Hall - Delivers training programmes to help people and communities address issues#

Tpas- England’s leading tenant engagement experts provide tailored in house training, national training and E learning as well as a range of accredited courses.

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